FAQs

WHEN DO I PAY?

Payment is collected prior to your appointment so the process remains contact-free! When you purchase new tires at JackMobileTire.com, you can schedule your appointment and pay within minutues. For all additonal tire services, you will be sent a link to your cell phone where you can pay with a debit or credit card. If you need to cancel your appointment for any reason, you will be refunded your payment. 

WHAT FORMS OF PAYMENT ARE ACCEPTED?

Credit & Debit cards are the only form of payment accepted. 

WHAT’S THE AVERAGE INSTALLATION TIME FOR FOUR TIRES TO BE INSTALLED?

Installation of each tire typically takes about 15-20 minutes. We will have your vehicle completed by the end of the time slot you have reserved.

HOW SOON CAN I GET MY TIRES INSTALLED?

Please allow 48 hours from the day you book a tire installation appointment to the day we can come to your location to perform the install.

CAN YOU PERFORM THE TIRE INSTALLATION ON ANY TYPE OF GROUND SURFACE?

Vehicles must be parked on level ground, on pavement with room around the vehicle to perform the install. JACK Mobile Tire is committed to the safety of our certified mobile tire technicians, our customers and thier vehicles. If a vehicle is not in a safe location to perform the mobile installation, we will ask for the vehicle to be relcoated to a safe location. 

chad rhoads
chad rhoads
October 9, 2020.
Verified review
Great job very professional on time and quick. Would definitely use again.
Will Eversden
Will Eversden
October 8, 2020.
Verified review
I’m extremely pleased with Jack Mobile Tire. Had a leaking tire on my car that was parked in a public garage. Booked it yesterday, service today. Sal was great, worked with the scenario (had to roll the tire out of the garage to his can on the street), diagnosed the issue, and had a tire ready to go in no time. Price was great too- much cheaper and more efficient than going to a dealership or traditional tire place. Thanks!!
Daniel Derk
Daniel Derk
October 6, 2020.
Verified review
Simple!! Make a call, order what you want and they come and perform the work!! Had 4 tires on my RV in about an hour I didn't even have to leave my couch. Worth every penny
wesley speece
wesley speece
October 6, 2020.
Verified review
The best experience I've ever had buying tires. Everyone that I talked to and had contacted were outstanding. From start to finish, what a great team. Never again will I find a better service. Thanks for the experience, what I wanted, when I wanted it.
chuck henry
chuck henry
October 6, 2020.
Verified review
Awesome service. A little late but therewasalot of road construction in the area. Alex kept me informed of the status. Mechanic was awesome and explained in detail what he was going to perform.
Scott Dorrler
Scott Dorrler
October 5, 2020.
Verified review
Great service today by JACK Mobile Tire. Technician was on time, friendly, courteous and professional. Service was done efficiently and completed faster than anticipated. Will recommend them and use them in the future.
Matthew Bell
Matthew Bell
October 2, 2020.
Verified review
Quick response & scheduling. Also was very accommodating to my schedule. Very professional & very easy process
Thomas Teprovich
Thomas Teprovich
October 1, 2020.
Verified review
Edward Finkenstaedt
Edward Finkenstaedt
October 1, 2020.
Verified review
Service was fine. It took as long as they said it would. They were somewhat late arriving but the whole process took place within the stated time frame. It is more convenient than the traditional drop off/pick up routine and they are not looking something else to fix. I’d probably use them again. .
Stu Boyd
Stu Boyd
September 30, 2020.
Verified review
Excellent service, will definitely recommend

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